Shipping policy
Thank you for shopping with ZenithEraLife. We want you to feel confident about your order every step of the way.
Processing Time
Orders are processed within 1–2 business days after payment is confirmed.
You'll receive a shipping confirmation email with tracking information once your order is on its way.
Please note: Some items may ship separately depending on availability. Processing times may vary slightly by product.
Estimated Delivery Times
Standard US Shipping: 3–7 business days
Note: To ensure the quickest delivery and highest product care, items in multi-product orders may occasionally ship separately from our domestic warehouses at no extra charge.
We'll send you tracking info as soon as your order ships so you can follow it the whole way. Delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.
Shipping Rates
- 0 – 0.6 lb: $3.99
- 0.61 – 1 lb: $5.99
- 1.01 – 5 lbs: $9.99
- 5+ lbs: $14.99
Free Shipping Enjoy free standard shipping on all orders of $50 or more — no code needed. The discount is applied automatically at checkout.
Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update after you receive your confirmation.
Import duties Orders may be subject to import duties or taxes collected by the carrier at delivery. These are set by your country’s customs authority and are the customer’s responsibility.
IF YOUR ORDER IS LATE If your order hasn’t arrived within 10 business days of your order date, email us and we’ll replace it or refund you in full.
Questions? We're happy to help. Reach out to us at support@zenitheralife.com and we'll get back to you within 1–2 business days